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Zoom connection in Virginia is routing via Washington State causing me to be thrown out of meetings

OCDC
Newcomer
Newcomer

‎2023-03-27 05:54 AM

I have recently had connectivity and performance issues with Zoom meetings. Others frequently state my audio is 'choppy' and I am being frozen and frequently thrown out of meetings, taking up to a minute to reconnect. Zoom is the only service with any issues and my installed version is up to date.

I had a technician from my ISP come out and they discovered that Zoom traffic in my area is being routed via Washington State! I tried creating a support ticket, but I only have basic user access so Zoom closed the ticket immediately. I would think that Zoom would be interested in this as it must be effecting many other users. Any ideas on how I can proceed to get this rectified? Thank you. 

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