Zoom Update Created Issues When Sharing Screen and Playing Zoom Music

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2024-04-18 02:47 PM
Hello, I updated my Zoom account today - 6.0.0 (37205) - and found that while I was in my meeting I couldn't both share my screen and play music through the Zoom App. The App button disappeared. When I stopped sharing my screen, I could open the Music app and play, but somehow this showed to the meeting participants, they could see the music I was selecting. Please let me know how to resolve this issue, as we regularly like to play music while participants reflect on the slide content. Thank you!
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Screen sharing
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2024-04-18 04:30 PM
hi morgandennowlh,
i have the same 6.0.0 windows client and i could share screen and play music.
i followed the support article.
Sharing background music or computer audio on Zoom
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063608
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot

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2024-04-19 07:16 AM
Hi, Eliot. No, that did not answer my question. I had mentioned the Zoom Music App in my original message, which isn't mentioned in this article at all. I am balancing several things on my screen when presenting, and it's much more complicated to play music outside of the Zoom Music App.
