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Zoom Error Message "Cannot Control Mic With AirPods Pro"

EvolvingParty
Newcomer
Newcomer

About a week ago I can no longer Mute/UnMute with the button on my AirPods Pro.

It has been working perfectly in the past. Now I get a Zoom error message "Cannot control mic with AirPods pro" See picture.

This is a new error It used to work up until about a week ago.

I tried reinstalling Zoom. I tried unpinning and reaping my Bluetooth headset.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Apple hardware is very picky about what will properly work. Try the following including resetting the airpods. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058146