cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Why didn't audio recording work?

ParagraphPam
Newcomer
Newcomer

‎2024-11-21 06:12 AM

Ever since Zoom switched to Workplace, it's been hit or miss getting an audio transcript of my meetings. 

 

I have a business account and work on a Mac.

 

Under the Recording tab, I have cloud recordings enabled.

 

Would scheduling the meeting through Acuity Calendar have anything to do with it?

 

This situation only began happening when I upgraded to Workspace. Help!

 

Topics:
0 Likes
1 REPLY 1

RSababady
Participant
Participant

‎2024-11-25 09:06 AM

I have not come across this issue. 

Have you checked your default recording settings in the admin portal? There are a lot of options as to what the cloud recording incudes - "create audio transcript" and these needs to be checked on.