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Why can't I host concurrent meetings with two pro account licenses?

kcdsc
Newcomer
Newcomer

‎2022-02-28 06:47 PM

I purchased 2 licenses with the Pro account however I still cannot host two meeting simultaneously. Does anyone know why?

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1 REPLY 1

ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-03-01 04:52 AM

HI, Ksdc.

 

A pro account user can only host one meeting at a time per device, and a license is per user, so I would first check if the licenses are assigned. You should be able to host a meeting with user A on one device, and user B on another device.

 

These documents might be of help: 

https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

https://support.zoom.us/hc/en-us/articles/206122046-Can-I-host-concurrent-meetings- 

 

Hope this information helps!

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Thank you,

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