Weird problem with AirPod connection

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Hi there,

I recently got some new AirPods. Unfortunately I'm having trouble using them with Zoom: Allthough I have no problems connecting them with my laptop (Lenovo x1 carbon, Win10) and using them in other apps, in Zoom the audio output just won't work right.

Zoom gives me 3 different options for the Airpods as output device: "System (Earphones (AirPods Stereo))", "(Earphones (AirPods Stereo))" and "Earphones(AirPods Hands-Free AG Audio)". When I choose one of the first two and run a microphone test, the app says that there is an input signal, but the AirPods wont make any sound. When I choose option three there is a sound, but only in very bad quality so that I can barely understand anything... Using the AirPods as a microphone again works just fine.

Has anyone got an idea how I could fix this problem?

Best wishes

Felix

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!