Waiting Room cannot be seen by hosts.

[mhmoman]

Waiting Room enabled and participants in waiting room but Host cannot see waiting room.

[MGSR]

Hello @mhmoman,

Welcome to the Zoom Community! We're glad to have you here!

Is the host using the waiting room on his personal meeting room? 

I'll look forward to your response. 

[mhmoman]

It is a pro account and yes using waiting room

[MGSR]

It's possible that the host is using a different meeting link than the one they intended to. To verify this, the host should go to their web profile, navigate to Settings > Meetings > Schedule Meeting, and check the "Use Personal Meeting ID (PMI) when scheduling a meeting" toggle.

 

If this solves your concern, click on Accept as Solution.

If you need further assistance, please let us know.

[mhmoman]

Host has enabled and has Pro Account

[MGSR]

Hi @mhmoman 

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!