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2024-07-19 11:11 AM
Waiting Room enabled and participants in waiting room but Host cannot see waiting room.
2024-07-19 11:21 AM
Hello @mhmoman,
Welcome to the Zoom Community! We're glad to have you here!
Is the host using the waiting room on his personal meeting room?
I'll look forward to your response.
2024-07-19 11:26 AM
It is a pro account and yes using waiting room
2024-07-19 11:36 AM
It's possible that the host is using a different meeting link than the one they intended to. To verify this, the host should go to their web profile, navigate to Settings > Meetings > Schedule Meeting, and check the "Use Personal Meeting ID (PMI) when scheduling a meeting" toggle.
If this solves your concern, click on Accept as Solution.
If you need further assistance, please let us know.
2024-07-19 11:29 AM
Host has enabled and has Pro Account
2024-08-01 11:52 AM
Hi @mhmoman
Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.
If you need further assistance, please let us know.
Have a great day!