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Virtual Backgrounds Not Showing

JoMar2
Newcomer
Newcomer

‎2024-12-12 01:06 PM

I have a new computer which is more powerful than my older one. My older one shows all virtual background options and I can use them, but the new one doesn't. It is an i5 with 32 gig Ram. 

Why can I see virtual background options on the older computer but not the new one pse? 

I have virtual background switched on in the settings.

My Zoom is paid for by the company I work for and I just have use of it and don't see anywhere that I can update Zoom under my account picture in the right corner, just my picture, name, email address (says Licensed) add account and sign out.

Thanks in advance.

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