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Updates issues

Bloodstream
Newcomer
Newcomer

After the latest update my sounds not working.

1 REPLY 1

RN
Moderator
Moderator

Hey @Bloodstream, have you tried some basic troubleshooting? If not, try the following: 

  • Uninstalling and reinstalling Zoom at zoom.us/download
  • Testing Audio you can do so by look into Testing Computer or Device Audio KB article
  • Check your audio input/output and ensure it’s “Same as System” or if using an external speaker source ensure that it’s correctly configured in your Audio settings within the Zoom desktop clients settings. 

I hope this helps! If not, please let me know further as to what I can do to further assist you. 😄

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Zoom Community Moderator
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