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2024-03-29 11:32 AM
Just updated my Mac M1 to Sonoma 14.4.1 and now my external usb webcam doesn't work anymore. It works fine with other applications like facetime and loom, so I know this is a zoom bug. It initially had a error message about the virtual background, so I turned that off. However, not it just doesn't do anything. The mic from the external web picks up audio, but the video does not load which is super strange.
Uninstalled zoom completely and reinstalled. Same issue. Feels like this is a major bug with Zoom application and Mac Apple processors and Sonoma 14.4.1.
2024-04-04 12:16 PM
I'm having the same issue. Have you found a solution?
2024-04-25 08:27 AM
I'm also having this issue and need a solution.
2024-04-28 12:54 AM
same here, any solutions?
2024-05-02 08:44 AM
I'm having issues when my Rodcaster pro is plugged in via usbc using zoom to do a live broadcast. It intermittently cuts my sound. Not ideal! Any ideas on how to solve this?
2024-05-14 09:03 AM
Same here, Zoom workplace 6.0.2, MacOS 14.4.1 (23E224)
2024-05-14 12:10 PM
I actually managed to solve the problem -
delete Zoom and install the latest version.
delet EOS webcam app and install the latest version.
for me then I was able to find and connect the camera on Zoom again...