Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!
Celebrate with us2024-11-13 12:05 PM
I did the recent update and now Zoom shows my video options (laptop camera and my Logitech) but when I selected the Logitech I get a pop up that says to choose a different camera option. My internal camera works when selected, but if I click on the Logi camera I get a black box.
My logitech camera works within Canva, and I have checked the settings on my laptop and Zoom has permission for cameras. I tried to find camera options within settings in Zoom but can't find it (I see audio, but I don't have a video/ camera option).
This is most definitely a Zoom update issue! Everything was working perfectly prior to this update, I need help resolving this. I did submit a claim but have yet to hear back.