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Unknown symbols when entering the conference

Vlad09
Newcomer
Newcomer

When entering a Zoom conference, unknown characters appeared instead of my first and last name. Another participant who also had unknown symbols was also present at the conference 

1 ACCEPTED SOLUTION

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?