cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Unknown symbols when entering the conference

Vlad09
Newcomer
Newcomer

When entering a Zoom conference, unknown characters appeared instead of my first and last name. Another participant who also had unknown symbols was also present at the conference 

1 ACCEPTED SOLUTION

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?