Unknown symbols when entering the conference | Community
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Vlad09
Newcomer
October 16, 2023
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Unknown symbols when entering the conference

  • October 16, 2023
  • 1 reply
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When entering a Zoom conference, unknown characters appeared instead of my first and last name. Another participant who also had unknown symbols was also present at the conference 

Best answer by CarlaA

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!

1 reply

CarlaA
Community Manager
CarlaAAnswer
Community Manager
October 24, 2023

Hi @Vlad09, thank you for posting for the first time, and welcome to the Zoom Community!

 

Zoom is aware of this issue and investigating the cause and a resolution. As a workaround, meeting participants can manually change their display names. If you're the host of the meeting, ensure that you have allowed participants to rename themselves in the meeting settings.

 

I hope this helps!

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