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Uninstalled Fathom from computer and now I can't use my Zoom url

ARose
Newcomer
Newcomer

After removing Fathom, my https://us02web.zoom.us/j/5614.... no longer works.  (I removed some of the url)

 

I can add my Meeting ID through the desktop app and it works, but the url won't work for me.  I have used it a zillion times.  I click on Join Meeting and nothing happens. 

 

Any suggestions?

 

Thank you! 

4 REPLIES 4

storyhub
Community Champion | Customer
Community Champion | Customer

On a windows computer you can create a shortcut that skips the browser by using %AppData%\Zoom\bin\Zoom.exe --url=zoommtg://zoom.us/join?action=join&confno=<meeting id>&pwd=<encrypted password from join url>

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Fathom ai support is available at 

(help@fathom.video)

 

Regards

 

angeloschronis
Newcomer
Newcomer

Same problem here - trying to figure it out. If anyone (except smart people suggesting us to contact customer support) figures it out it would be great

marceloporto
Newcomer
Newcomer

I had the same issue.

I uninstalled Zoom and reinstalled. It works normal now.