There is no record, is it possible to restore it? | Community
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Newcomer
November 5, 2024
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There is no record, is it possible to restore it?

  • November 5, 2024
  • 2 replies
  • 0 views

Hello everyone! I'm in trouble! I paused an important conference and then forgot to unpause it. Is there anything I can do? Or is it impossible?

@zoom

Best answer by Tash_Balaguer

Hi @Kseniya_V 

 

Unfortunately, we can't capture the meeting if you forgot to unpause it.

2 replies

Employee
November 5, 2024

Hi @Kseniya_V 

 

Unfortunately, we can't capture the meeting if you forgot to unpause it.

CarlaA
Community Manager
Community Manager
November 13, 2024

Hi @Kseniya_V, I went ahead and marked @Tash_Balaguer reply as the accepted solution as it is currently not possible to capture a meeting that was unpaused. Please let us know if you need further assistance. Thank you!