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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to Login into Zoom

yangyang198703
Newcomer
Newcomer

Used SSO to signin into zoom, always show "Failed to sign in. Please try again. (Error Code: 100052000)"

 

yangyang198703_0-1670290764583.png

 

1 ACCEPTED SOLUTION

Jing
Community Champion | Employee
Community Champion | Employee

Hi yangyang198703

If you are the SSO user, please click the SSO button first, then input the domain to continue.

Below is the example.

Please try it again.

 

Jing_0-1671522709807.png

 

Thanks,

Jing

 

View solution in original post

1 REPLY 1

Jing
Community Champion | Employee
Community Champion | Employee

Hi yangyang198703

If you are the SSO user, please click the SSO button first, then input the domain to continue.

Below is the example.

Please try it again.

 

Jing_0-1671522709807.png

 

Thanks,

Jing