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Two-way chat with Waiting Room - can't find how to enable

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jimi
Explorer
Explorer

‎2021-10-25 07:16 PM

The 5.8.3 release provides two-way chat with the waiting room folks. How can I enable it?

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ChrisO
Specialist
Specialist

‎2021-10-26 06:16 AM - edited ‎2021-10-26 06:17 AM

Account Settings or Meeting Settings>>Waiting Room Options. It requires guests as well as host to be version 5.8.0 or higher to work.

ChrisO_0-1635254182272.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

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bc4587
Explorer
Explorer

‎2021-10-25 07:54 PM

Jimi,
Once someone has joined the waiting room, open up your chat window and instead of selecting "Everyone in Meeting" as the recipients, you can select "Waiting Room Participants".
See pic attached.

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ChrisO
Specialist
Specialist

‎2021-10-26 06:16 AM - edited ‎2021-10-26 06:17 AM

Account Settings or Meeting Settings>>Waiting Room Options. It requires guests as well as host to be version 5.8.0 or higher to work.

ChrisO_0-1635254182272.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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AXPRO
Newcomer
Newcomer
In response to ChrisO

‎2022-04-12 01:30 AM

Hi, where can I find the setting? Is the function available for a free account?

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AshZM
Newcomer
Newcomer

‎2023-03-12 09:07 PM

Can you send a chat to only one person in the waiting room?

Thanks,

-Ashley

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bc4587
Explorer
Explorer
In response to AshZM

‎2023-03-13 05:31 AM

Ashley,

Yes, you can choose to send to only one participant in the waiting room.
Open the participant pane, select Message in the top right corner, and then you can choose to send to Everyone in the meeting,
Waiting room participants,
or the individual guests.
Thanks,
Bryon

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