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Turning off chat function is not working

AusTeacher
Newcomer
Newcomer

‎2021-08-30 05:09 PM - last edited on ‎2023-06-14 09:13 AM by Community Moderator | Employee

Hi,

 

I am a primary school teacher running ZOOMS for remote learning. 

 

Recently myself and my colleagues have noticed that we are unable to turn off chat during a ZOOM, which can be frustrating with dozens of nine year olds.

We have tried the below methods but it does not seem to stick and immediately reverts:

 

1. Click the Security button and untick the Chat option

2. Open the separate Chat window and click the three-dot menu. This allows you more granular control over who the participants can chat to.

 

Help would be greatly appreciated. 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-08 11:21 AM

Hi @AusTeacher! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base articles and let me know if that helps!

 

 

https://support.zoom.us/hc/en-us/articles/115004809306

https://support.zoom.us/hc/en-us/articles/360060835932-Enabling-and-disabling-private-chat


Bri
Zoom Community Team
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