Turning off Zoom Auto Tracking

[mmurp13]

Hi all -

I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.

How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time. 

Thanks!

[MGSR · Accepted solution]

Hello @zoomalisha,

Welcome to the Zoom Community! We're glad to have you here.

This option can be enabled or disabled as needed within a Zoom meeting or webinar. 

1. Start or join a Zoom meeting or webinar. 
2. Tap the screen to bring up meeting controls. 
3. On the top-left corner, tap Turn On Center Stage to enable the video tracking. 
4. To disable Center Stage video tracking, tap Turn Off Center Stage. 

Please let us know if this works or if you need further assistance.

[RN]

Hey @mmurp13 have you tried to enable or disable Neat camera features? 

1. Open Device Settings
2. Open the Audio & video Menu
3. Select radio button next Auto framing to enable/disable the feature
4. Select the preferred framing option (Group or Individual) when feature is enabled

After configuring let me know if that helps! 

[Nataliav1]

Hi, I have the same issue, when i use camera it keeps zooming in a lot. but i dont see any option to disable auto framing.

[zoomalisha]

Hi, I am having this issue but there is no longer any setting in zoom titled 'Auto Framing'. Nothing comes up when I click on video settings that would suggest auto framing, yet every time I join a zoom call my camera keeps zooming in and out and moving around. I have a MacBook Pro and I also checked for center stage setting on my Mac but there are none. 

[MGSR · Accepted solution]

Hello @zoomalisha,

Welcome to the Zoom Community! We're glad to have you here.

This option can be enabled or disabled as needed within a Zoom meeting or webinar. 

1. Start or join a Zoom meeting or webinar. 
2. Tap the screen to bring up meeting controls. 
3. On the top-left corner, tap Turn On Center Stage to enable the video tracking. 
4. To disable Center Stage video tracking, tap Turn Off Center Stage. 

Please let us know if this works or if you need further assistance.

[HAV_A]

Hello, this is a useful reply. The 'tap' you mention in step 3, on the iPad (iOS 18.3), is on the top right, not top left - just an fyi. Also, and please weigh this far more importantly, both: your other users forum posts/threads and casual google searches yield misleading/defensively incorrect-time-wasting 'info'. Please make this post the default answer through your forums so it is easier to get to - and a suggestion: perhaps turn off this niche feature by default, and allow users to easily activate, if they think they need it. It is not generally useful to a majority of users. Thx.

[corpuserSG]

@MGSR - Same problem but these instructions do not work for my PC. I am using zoom workplace and there is no Center Stage option on any meeting that I am in. Is there a solution to turn this off for PC?

[corpuserSG]

I was able to solve this by checking the settings on my laptop camera. The Camera had an auto tracking feature for eyes and movement set to "on" , as well as a blurring feature set to on. Once I changed the settings on my PC camera the auto-tracking stopped in zoom and I am now able to set a background without blur.

[Jakartaz00m]

gayes, Oct 4,2025, please try this suggestion

type camera setting

the section id bluetooth & devices>cameras> integrated camera
you will find the menu
automatic framing (turn off)
eye contact (turn off)
May this step help

[lotusmoon]

Can you tell me how to post on this forum for the life of me I can't see how to do it?

[Jakartaz00m]

I can't not find the menu on android phone

I remember clik the button for the automatic zoom tracking

I need to turn it off

[peary]

I see there are a number of replies with various solutions that do not necessarily work.  It is very annoying that this autoframing is done without permission. The person opening a meeting often does not know it is on.  I am made dizzy with it.  Plus it is not effective. At the slightest noise the camera swings round, resulting in people being unable to concentrate on what is being said or shown.  At meetings where someone is literally centre stage, the rest of the platform is out of view. Others participating from either side cannot be seen, and screens at the side of the back wall cannot be seen.  Whoever thought this up has a very narrow idea of what Zoomers need.  I am sure many of us would prefer if this feature was undone, then those few who find it suitable for their use could opt in, instead of the rest of us spending hours trying to find a solution for our device to opt out.

[Cam_B]

I do not see “center stage” anywhere on the iPad. Not in the zoom meeting settings or anywhere in the iPad settings 

[fixedit · Accepted solution]

I have only just come across this solution. I couldn't locate the setting as mentioned by MGSR below but from the following.

Once you have joined a meeting/ started a new meeting, a green camera icon appears in the menu bar at the top on the side where it shows the battery status, date, etc. If you click on that, there is an option for centre stage which you can switch off. You can also do this if you open Photobooth and toggle the centre stage option from the green camera icon. It will remain off if using Zoom after as well.

[LFrank]

Thank you!!! I've been trying to get rid of this option ever since I first used it! I remembered checking the box, but then couldn't find it again until your post. Was able to click on the green camera icon at the top of the page (which I hadn't noticed before). What a relief...thank you!!

[Jakartaz00m]

I couldn't find the menu on android phone

Is this for iphone only?
Because the feature is not match with my zoom purpose

Thanks 

[stacy27]

Hi, I can't find the green camera icon on my zoom meeting screen.  i've got the latest version just installed.  is it not there anymore?

[SilvisZ]

That's useful! Works for macos.

[jherna75]

zoom did an update and now camera auto tracks and is terrible. i use zoom app on mac and pc and center stage does not show on my end after clicking the green camera icon. i cant find on zoom settings a way to deactivate the camera auto tracking

[MGSR]

Welcome to the Zoom Community, @jherna75! We're glad to have you here. While in a meeting, kindly click on the video on the lower left of the screen and check if you have the option to uncheck "auto-frame my video." Let us know if it helps or if you need further assistance.