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Trouble with my picture when on zoom meeting

Ladybutterflys
Newcomer
Newcomer

Lately when on a zoom meeting my picture keeps getting blurry on the top, it is really bad, and happens every few minutes. I have to turn off camera and put it back on then its ok for a bit. Has anyone had this problem? I have tried everything to fix it, and nothing has helped.

3 REPLIES 3

JacksonK
Contributor I
Contributor I

my company has been having this issue as well. Seems to be prevalent on intel macbooks. I've asked people to check for updates and restart so far. Just adding myself to this convo to see if there is an actual solution from zoom. 

Ladybutterflys
Newcomer
Newcomer

I am on a HP laptop, 

Vl
Newcomer
Newcomer

Stesso problema durante videoconferenza mio video si blocca a tratti devo disattivare e riattivare fotocamera e ritorna normale ma tutto continua a ripetersi