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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Times out after 40 mins. One host & One participant?

Janeh
Newcomer
Newcomer

‎2022-02-21 06:27 AM - last edited on ‎2023-06-29 12:37 PM by Community Moderator | Employee

New to zoom, trying to get me head around it.  Why does is time out after 40 mins despite  only one host and one participant that remain throughout?

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2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2022-02-22 10:15 AM

Often this is caused by someone disconnecting and rejoining the meeting, which Zoom counts as 2 separate joins to the meeting. Between those 2 joins by that participant and your joining, that makes 3 participants and begins the 40-minute limit. 

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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Sammie
Newcomer
Newcomer
In response to Bort

‎2022-05-11 12:43 PM

Thank you, and have read and re-read your advice. Is it conicidental that every single student this week has done this and the 40 minute countdown has commenced? I think it's coincidental that after the zoom upgrade this week I have had this problem. please help

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