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Tablet users unable to see my shared screen if they enter the meeting late

chualc
Explorer
Explorer

‎2025-02-14 03:10 PM

I have been having this issue this from end dec 2024 till now. Tablet users eg ipad will not be able to see my shared screen if they enter the meeting AFTER i have started the meeting and SHARED my screen. they will only see a grey screen unless i stop share and Reshare my screen again. Not only is very distruptive to deliver of lesson/meeting, all the contents i have written earlier on the powerpoint is cleared.  But if i dont reshare, those that check in at diff times wont see a thing. 

 

Laptop users do not have such issue.

problem does not only restricted to participant account cos i tested out signing in meeting using host email but with tablet(ipad/non-pad) also couldnt see shared content 

host and participants have uninstalled and installed the updated client.

 

wonder if anyone have similar issue and how to solve it. No such problem in the past at all. 

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