Subscription

[Stepan1999]

I bought a subscription but my account is still basic! The money was taken. What should I do? 

[Bri]

Hi @Stepan1999 , have you assigned your license? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

[Stepan1999]

Thanks, but if I open users, I don't see anything. There is just a field that says I should chage my basic. There are no users and no function "edit" 

[Frank_TB]

Hi,

Are you in the Admin > Users section ?

Perhaps share a screenshot of what you see?

Regards