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Stopping users with Otter.ai from joining meeting

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albert-rivas
Explorer
Explorer

‎2023-03-09 08:46 AM

Lately, we have been having a lot of users join our meetings with Otter.ai and record and transcribe the meeting.  Some of those meetings are confidential and wanted to see if there is a security setting that needs to be adjusted or what can be done to stop these users from joining the meeting with otter.ai.   We started enabling waiting rooms and allowing users in one at a time but when you have meetings with 100s of individuals, it's hard to police everyone.  Is anyone else dealing with this?

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Freddi_G
Community Champion | Employee
Community Champion | Employee
In response to aherrera

‎2023-09-26 08:06 AM

Hello everyone, this is now available from support. Pls open a ticket with support and request to have these blocked on your account. You must be the owner or admin of the account to make the request. Pls have the account number ready and list which bot you would like removed from your account. Pls note, this type of block is for SDK type applications so make sure know if its an SDK based bot (Software based) or web (browser) based. For web based bots you can enable captcha to prevent bots from automatically joining meetings that way as well (see snapshot below). The list of bots out there is comprehensive so while we may not capture 100% of all SDK bots right now but we are doing the best we can to ensure we can protect your accounts so we are updating this list regularly.

 

Freddi_G_0-1695740763517.png

 

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845yturi
Newcomer
Newcomer

‎2024-04-26 03:24 PM

hv bhxcbdhufISTii

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Mark_CSU
Participant
Participant

‎2024-05-16 09:47 AM - edited ‎2024-05-16 09:48 AM

fwiw, when I opened ticket, i sort of forced the issue about blocking 3rd party bots one at a time and wanted to Zoom to block their list (which I knew they would have to be maintaining to some degree) from joining meetings on my account. This is list that they blocked per request on my account :

Fathom.video
Read AI, read.ai
chorus.ai
Grain Intelligence, Inc.
Otter.ai
Clovers AIBabel, Inc.
Outreach
Jiminny, Inc. (Jiminny Notetaker)
MindTickle Inc (Call AI by MindTickle)
AIRGRAM PTE.LTD. (Meeting Bot )
Metaview
DailyReminder
GKN (aivle ai )
Climber
Avoma

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IACTforChildren
Newcomer
Newcomer

‎2024-09-12 07:15 AM

You have to acknowledge the recording. You can ask whoever is using it not to use it. Its worked for us. 

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EliseE
Explorer
Explorer
In response to IACTforChildren

‎2024-09-12 10:07 AM

Yes but that often means they have to log off, figure out how to manually turn off their AI and then log back in. Unfortunately, a lot of people are text savvy enough to click the install button, but have no idea where to find the uninstall or turn off button of an AI program.

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