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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Workplace Create and Join Meeting Not Working and Crashing

dwaineangelo
Newcomer
Newcomer

I hope this message finds you well. I wanted to let you know about an issue we are currently having with Zoom Workplace. Several users have reported difficulties when attempting to create and join meetings, resulting in application crashes.

Here are the specific issues we’ve encountered:

  • Users are unable to create new meetings, with the application freezing or crashing intermittently.
  • Users receive error messages when trying to join meetings or are unexpectedly logged out of the app.

These disruptions are impacting our team’s ability to collaborate effectively. We would appreciate any guidance or potential solutions you could provide to resolve these issues.

If there's a possibility of a troubleshooting session or if you could direct us to relevant resources, it would be immensely helpful.

Thank you for your attention to this matter. Looking forward to your prompt response.

 

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