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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Site search interface

IMurphyColby
Newcomer
Newcomer

For all users at my organization, user search has stopped working. At this page

 

https://[my_organization].zoom.us/account/user#/

 

, search returns no results unless you've typed the beginning of the email address. So if John Smith has username j smith @ school . edu, these queries would be successful:

 

jsmith

jsmi

jsm

 

and these queries would fail:

John

john

Smith

smith@

 

This is becoming a real nuisance.

 

**I added spaces to the fake email address because Zoom's autoformatting thought I was entering my real address and was getting scared.

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