cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Sign in error

CuongTran
Newcomer
Newcomer

Hi Zoom team and Zoom comunity,  recenlty i sign into zoom and got this error "You cannot sign into your Zoom account using this methos. Contact your IT adminstrator for instruction. " Please help me. Thanks Zoom team and Zoom comunity.

1 REPLY 1

ZoomZoom
Community Champion | Employee
Community Champion | Employee

 Hi,

 

Like the message says, looks like the login method you are trying to use is not allowed. It is possible to restrict access, like not allowing logins via Gmail, or Facebook, or with email and password.

 

You will need to reach out to your account IT administrator so he can assist you.

 

 

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz