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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Sign in error

CuongTran
Newcomer
Newcomer

‎2022-05-17 03:11 AM

Hi Zoom team and Zoom comunity,  recenlty i sign into zoom and got this error "You cannot sign into your Zoom account using this methos. Contact your IT adminstrator for instruction. " Please help me. Thanks Zoom team and Zoom comunity.

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1 REPLY 1

ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-05-17 03:42 AM

 Hi,

 

Like the message says, looks like the login method you are trying to use is not allowed. It is possible to restrict access, like not allowing logins via Gmail, or Facebook, or with email and password.

 

You will need to reach out to your account IT administrator so he can assist you.

 

 

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz
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