Scheduling a meeting invites are not being sent

[ChrisMang]

Within the past month or so, whenever I schedule a meeting and add invitees, they do not receive the email. I have to send a separate email with a Zoom link that I copied from the original. How do I fix this? It is very frustrating that people are not receiving the emails for the meeting. Please help!

Thanks,

Chris

[ADSTUDIO]

Same here, completely unreliable.

[RB11]

Same problem here

[riccardof]

I have the same problem.  I now need to go back to the invitation and forward it.  There must be a solution to this

[NLBrenner]

Thank you! Brilliant!! I just went and forwarded the invitation that had been stuck in my outbox. And it went to the recipients. And it is not a difficult thing to do so problem solved

[smallestbeast]

when you say you forwarded the invitation that had been stuck in your outbox, do you mean your zoom outbox or your email? I'm trying to make this work too...

[GEBBNLLP]

Experiencing the same problem with a twist; Zoom does not send the invitation when I send it, but the user receives the invitation a week or more after the meeting was scheduled to take place. 

[Bonnat]

same problem

[rsmthebryn]

Did anyone get a fix for this?

[rsmthebryn]

Did anyone get a fix for this?

[Sandra46]

Did anyone from Zoom give an explanation for this?

[DR-USC-SOM]

This is terrible.  We pay significant $$ for our accounts . ..

[GEBBNLLP]

I've been able to work around it by scheduling everything through the Zoom addon for OLD Outlook instead of scheduling through the Zoom app itself. It did not work reliably using the "new" Outlook.  

[ChrisMang]

The only work-around I have found is that when I schedule a meeting from my Google Calendar, it gives me the option to make it a Zoom and then I can send the invite to people so it comes to them as a calendar invite and they can accept and get the meeting on their calendar. I stopped going directly from Zoom.

[meriment]

Correct the desktop interface lets you schedule Zoom meetings but would not trigger a calendar invitation to attendees. This can be easily solved by scheduling from an email calendar (google, outlook). Or if you don't want to use an email calendar there are Zoom apps that lets you send Zoom invitations such as Salepager.

[1106011]

That’s good to know but it’s obvious that zoom makes this difficult to try and force us to buy the additional separate zoom scheduler. It’s not playing fair.

[x86]

So those who use Thunderbird or other clients are left hanging.

[MarkBergeron]

Same - so annoying.  I pay for this to work. 

[Rd100 · Accepted solution]

I was able to figure this out with the help of zoom support via chat. Similar to your case, my recipients weren't receiving any emails when I set a meeting invite, up until I finish setting up the Calendar and Contacts Integration - already a feature with my subscription so didn't have to pay any extra fee. Not sure if you have set that up already or not, I'll post the link and step below for anyone else to give it a shot. 

You may follow this to set up calendar and contacts integration:

1. Sign in to the Zoom web portal.
2. Click Profile.
3. Under Others, in the Calendar and Contact Integration section, click Configure Calendar and Contacts Service.
4. Select a service. 
5. Change the permissions for the service.
6. Click Next.
7. Follow the on-screen instructions to grant Zoom access to the calendar/contacts service.
8. After allowing access, you will be redirected back to the Zoom web portal, which will indicate the permissions for the calendar and contacts integration.

You can refer to this article for more information: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068615

Hope that helps. 

[Peebles]

That may work but 'grant Zoom access to the calendar/contacts' - no thank you! A bridge too far.

[ayannajnf]

Yes, a bridge too far.  I decided to copy and send the link in an email to my folks.  

[mpceleste]

This is a problem that is new the last month or so and Unfortunately this does not allow you to link with Apple contacts as they are only letting you link to google or microsoft.

Is there a way to link to Apple contacts

[x86]

Let me see if I got this straight. In order to fix this issue, I am forced to use one of the following three? (Google Calendar, Microsoft Exchange, and Microsoft Office 365). If I don't use that crap software (MS, Google), I have to put up with meeting invites not being sent? Unbelievable if true. Serious, honest question, thx.

[barbzone]

Hi, I have followed the above process, but unable to use an outlook account or gmail account to sign in. Very frustrating. Do you have any further ideas that can help me. Thanks

[lisaasil]

I agree that this works and in my desperation for not wanting to copy every invite, I did this. However, why wouldn't Zoom allow account owners to automatically send invites to people's email addresses without being so invasive? 

[QuantumAF]

I do not not want the entire world up in my calendar. Not going to happene. Manual invites it will be for me then. I have to manually change the timezones anyway, not to confuse participants.  Privacy concerns in 2025. Groundbreaking.

[bobby10]

Same problem here.  It's as if Elon Musk is now running Zoom.   Until a few weeks ago I could scheule a meeting on the desktop app and get an ics calendar invitation on my mac calendar.  Now that ics invitaiton is not received.  Who knowws whether other people are receiving invitation.  ZOOM.  PLEASE HELP ME FIX THIS. 

[MGSR]

Hello @bobby10, If you currently have a calendar integrated, your events will automatically export to that calendar.

If you'd like to export to a different calendar, you’ll need to first remove the existing integration. This will allow you to choose and connect a different calendar.

For users with a Zmail calendar integration:
You’ll need to remove the Zmail calendar from your profile by logging into the web app. Once it's removed, you'll be able to connect a new calendar.