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Zoom AI Companion2022-06-29 10:38 AM
My boss has a Zoom account used for client meetings and he is the only user who hosts meetings. I am setup as Admin. I need to schedule meetings on Boss's behalf almost daily, however I do not host meetings ever and only occasionally attend zoom webinar trainings that are sponsored by our company's home office.
I currently have to login under Boss's username to schedule a meeting and this sometimes causes issues if he is on a meeting when we need to login to schedule something. And when I do attend a Zoom Webinar it defaults to his account and shows his name and picture instead of mine.
This is annoying and makes scheduling very tedious and sometimes stressful.
I looked into setting up Scheduler Privileges and am more frustrated because it sounds like the only way for me to be able to do that is to add myself as a second licensed user and pay double the cost, just so I can schedule meetings for him. This makes no sense and I refuse to believe this is the case. I can certainly understand a reasonable Scheduler Subscription fee, but to make my boss pay the same price as he pays for his account, is quite ridiculous.
I have searched community boards and can't find a clear solution to this problem. I even tried scheduling a one-on-one with our Zoom Rep, but was only disappointed when they passed me off to another Zoom employee via email, and then I never heard back from anyone.
I know I can't be the only person in this same situation and would love to hear from anyone who has figured out a solution to this that doesn't require me to pay for the second license on the account.
2022-06-29 10:58 AM
While Scheduling Privilege is the best and easiest route to tackle this issue, you can also schedule meeting for your boss through the web portal as an Admin. Its a bit longer of a process, but would work with a Basic Admin (Basic user with Admin role).
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2023-02-21 08:21 AM
I have the same issue to schedule a meeting for boss should be available to the admin with basic license.
2023-02-21 08:24 AM
Admin assistant does not have admin rights for zoom
2024-10-22 06:39 AM
Why does my webinar schedule page not have the schedule tab at the bottom and I am the admin?