Several participants assigned the same name

[ran7]

Hi,

We have a company wide zoom account that we use to host meetings with people outside of our organization. This doesn't happen every time, but occasionally several people who join the meeting will all be assigned the name of one of our coworkers. I saw something somewhere else that we might be sharing the start url instead of the join url, but I'm unsure if that is really the root of the problem because 1) Its only a few people whose name is changed, not everyone and they're all using the same link to join, and 2) our coworkers name that they are assigned is not the name on the host account, our company name is.  This has frequently happened in meetings that this coworkers is not even a part of as well, and its always her name that is duplicated. Any insights into why this is happening would be greatly appreciated! Thanks!