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Request permission to unmute participants

Satishtosh
Participant
Participant

Hello, is the following issue a bug? Or is it a feature?
When we tried the "Request permission to unmute participants" with a "Zoom Rooms" participant, the "Request to unmute" pop-up was displayed every time even if the Zoom Rooms participant agreed, and the host was unable to mute/unmute the participant.

1 ACCEPTED SOLUTION

Satishtosh
Participant
Participant

Thank you. It happens every time.

We will open a ticket then.

View solution in original post

2 REPLIES 2

Abinash09
Zoom Employee
Zoom Employee

If you can consistently replicate the issue, please open a support ticket with the Zoom Support team for further investigation.

Satishtosh
Participant
Participant

Thank you. It happens every time.

We will open a ticket then.