Request failed while getting zaktoken in production.

[iambijay]

In production while requesting api : https://api.zoom.us/v2/users/{userId}/token?type=zak it throw the error : Request failed with status code Forbidden. I have done test on local and postman api is returning token. 

[Abhimanyu · Accepted solution]

We are also facing this issue on production

When calling endpoint

https://zoom.us/oauth/token?grant_type=account_credentials&account_id=id_here to generate oauth token. In response, we get:

error code: 1020

[Abhimanyu]

This is still an open issue at zoom, other devs also reported here https://community.zoom.com/t5/Meetings/Access-Denied-Error-Code-1020/m-p/83395#M45407

[iambijay]

Hi Abhimanyu,

Have you got any solution of this issues or any update from zoom .

[Abhimanyu]

Hi @iambijay 

No, its still active issue.

If you don't mind, can you tell me which product do you have which uses zoom api?
Where that product is hosted, infrastructure details ?

[iambijay]

It is hosted on aws elasticbeanstalk.

[Bort]

Hi @iambijay and @Abhimanyu 

This question would be better suited for the Zoom Developer's Forum, a dedicated forum for API, SDK, and other developer's questions. That forum can be found here: https://devforum.zoom.us/