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Profile name shows "Zoom User"

RaymondHng
Newcomer
Newcomer

‎2023-10-27 01:46 AM

I have a licensed account. But when I was on a Zoom session, it timed out after 40 minutes. When I looked at my profile, the name was "Zoom User" instead of my name with an e-mail address I've never seen before. I had to log out and log back into my profile using my e-mail address. What was this temporary profile named "Zoom User"?

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carolagate
Explorer
Explorer

‎2024-05-06 05:43 AM

You are the first one I've been able to find with my same problem. I can't find an answer. My profile shows my name. But the window comes up saying :Zoom User." The only place I can find that is on the home page of the app in the upper right corner showing "ZU." (attached) As you say, it is accompanied by a strange email address. All the other places for my profile show my name. Have you found an answer?

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