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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Pro Acct / tutorial view / background settings

KristinD
Newcomer
Newcomer

I have a PRO account and have had problems with the background settings.  When I use the tutorials, the settings options are different than what I have.  I'm trying to change my background.  When attending a meeting, I turn my video off, but my preferred pictured does not show, only a black screen.  How do I change this?

1 REPLY 1

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello,
My name is Brandon. Thanks for joining the Zoom Community! If you log in to your account and go to your profile tab. https://zoom.us/profile then click on Edit to the right of your Zoom Profile picture, you can browse and find a photo that you would like to display whenever you turn off your video. 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?