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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Participant annotations appearing in wrong place

Vossfamily2
Explorer
Explorer

Hi all. I am a tutor, and I have been using Zoom on my ipad for years. Recently, when sharing a worksheet from my files, the annotations from my students appear in the wrong spot on both screens. This is so frustrating. I have tried all the bot solutions, and I even purchased a new ipad, thinking my device was the problem. I never had a problem before the new year. Any help would be appreciated.

1 REPLY 1

KaneZhu
Zoom Employee
Zoom Employee

Hello,

We've fixed this issue in iPad client version 6.3.10, please check the Apple store for the available update in the next few days.