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PROBLEM WITH LICENSE UPDATE IN ZOOM PRO ACCOUNT

MartinV
Newcomer
Newcomer

On June 14, 2021, I purchased the ZOOM annual plan which must remain effective until June 14, 2022. However, my current license is listed as Basic and the 40-minute restriction appears when creating a session. I urgently need a solution to this, please

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @MartinV, suggest looking into Assigning a license after the purchase of a Zoom plan! Hope this helps1 
 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @MartinV, suggest looking into Assigning a license after the purchase of a Zoom plan! Hope this helps1 
 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!