PLEASE HELP. Can you get cloud recording transcripts with a standard Pro account?

[Alex_B]

There is contradictory information about this online. 

On Zoom's advice page for audio transcriptions, it says:

Requirements for using audio transcription

• A Pro, Business, Education, or Enterprise account

But if you look at the Plan Comparison chart, it says transcripts are not available with PRO or PRO PLUS, only with BUSINESS and above.

What's the truth?!?!

[stueker]

Dear @Alex_B ,

thanks for pointing that out!
The information on the two pages seems indeed to be contradicting each other.
I will reach out internally and let you know, what I find out.

[stueker · Accepted solution]

Dear @Alex_B ,

I have now received feedback that the article is correct, and the Pro plan has the feature.
The matrix overview should be updated soon.