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No option to record/change recording settings in account

daniellem1995
Newcomer
Newcomer

Trying to record a zoom presentation with just a meeting with myself, but there is no record button. I went into my account and I am the admin but there is still no option in the settings to record .

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @daniellem1995.

 

What type of account do you have – Basic, Pro, Business, large organization?

 

What type of device are you using – Windows PC, MacOS PC, Linux PC, iOS, Android?


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

NA18831
Newcomer
Newcomer

I have the exact same thing. 

I have a windows PC

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @NA18831.  Please clarify what "exact same thing" you are experiencing.  No record button while in a meeting using the Zoom desktop app to attend a Zoom Meeting?  And this happens at all Meetings, not just with one specific host?  Or all by yourself?


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !