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Others could not hear me though I could hear them during Zoom call

mail-aamir
Newcomer
Newcomer

‎2023-11-17 07:22 AM

Dear Community,

We are facing some weird issues with Zoom. The laptop (Asus Zenbook) is latest 2023 purchase, preloaded with Windows 11 Home 64bit. Fully updated OS and Apps.

 

Here’s what user has faced many times.

 

“Yesterday, I could not complete my Zoom call due to sound glitches (others could not hear me though I could hear them). I then uninstalled Zoom today morning (and the Outlook Zoom Plug In) and reinstalled after a fresh download. Unfortunately, in a subsequent Zoom call, the same problem was there (the person on the other side could not hear me, while I could hear her clearly). We then shifted to MS Teams and there was no problem at all in the 60 minutes of call time.”

 

Will highly appreciate someone helping here.

Regards,
Aamir

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