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Error Code: 100006301

Dodger_NZL
Newcomer
Newcomer

We are receiving an error when trying to connect to a client meeting - 
"An unknown error occurred"
Error Code: 100006301

Seems to happen on both the desktop app, and webpage connection. 

we are able to connect via a cellphone with no issues, but this is not ideal 

Cant seem to find any details on Error Code: 100006301 online.

2 REPLIES 2

AnderV
Zoom Employee
Zoom Employee

Hi @Dodger_NZL ,

Please reach out to our Support Team so they can assist with your case.

Happy Zooming!

That doesn't help as I only have a basic plan and there's nothing in the knowledgebase.