cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Not responding

NathanOller99
Newcomer
Newcomer
  • Zoom not responding when it was IDLE for more than 10 minutes on Windows 11.

 

I usually had church meetings every week and they last for almost 2 hours. Randomly, the app is not responding from a 10 minute to 1 hour mark. The camera and the audio are still working. But the app itself doesn't respond to anything. I had to force exit Zoom by Task Manager just to make the app operational again. Tried reinstalling the app. Same thing.

I had to use my phone as a backup.

 

Specs:

AMD Ryzen 5 5500u 

16GB DDR4-3200

1TB SK Hynix Gold P31

Windows 11

 

 

1 REPLY 1

hello i did all that TWICE.

 

Still if i click new meeting all icons turn grey for a few sec then come back to color and nothing happens

 

Also clicking on settings yields nothing

 

We RELY on your app, i had a meeting ! hour ago

 

Help, i d hate to switch to google meet and have to make everybody switch