cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Unable to set virtual background for iPad Air 2

Josephine96
Newcomer
Newcomer

‎2023-04-13 06:54 PM

Hi, I am using the same email to login to zoom for laptop & IPad. Virtual background already setup in laptop. But when I use iPad, virtual background does not show. I try to search for changing of virtual background function but could not find in setting.

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-20 09:26 AM

Hi @Josephine96 this is because the iPad Air 2 does not meet the Virtual Background requirements, as the The iPad Air 2 is the second-generation iPad Air. 

 

  • Zoom mobile app, Global minimum version or higher
  • iPhone 8, 8+, X, or newer models
  • 5th and 6th generation 9.7" iPad
  • 7th generation and higher 10.2” iPad
  • iPad Pro
⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!