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I have 85 mbps download speed, but zoom constantly freezes saying "this program is not responding"

NightFM
Newcomer
Newcomer

Can anyone provide any solutions? I've tried disabling hardware acceleration, and setting the zoom application priority to "high" in Task Manager, but I'm still having this issue.

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @NightFM, thank you for posting to the Zoom Community!

 

Have you tried restarting your computer, or uninstalling Zoom, restarting your computer, and then reinstalling Zoom?
Sometimes, these simple troubleshooting steps can resolve underlying issues.

 

Let me know how it goes!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?