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No option for video

Terri91
Newcomer
Newcomer

ā€Ž2022-02-03 05:59 AM - last edited on ā€Ž2023-08-01 02:18 PM by Community Moderator | Employee

I have used Zoom many times and never had an issue. I record classes for people to watch later. Today, I went on to make a recording, and it would not do video, even though I chose video. I have not changed any of my computer settings since the last time I used it. It won't use my computer camera or an external webcam. It only gives the option for video. It will not show me in the picture. I have a Chromebook. Could you tell me what I need to do to get this to work?

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2 REPLIES 2

divaErikaDenise
Newcomer
Newcomer

ā€Ž2022-02-08 05:53 PM

Same.  I recorded a meeting last night and I have the audio but no video.  I need to know how to fix it.

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kd73498
Newcomer
Newcomer

ā€Ž2022-11-23 06:34 AM

I am having same issue, on laptop the video is no longer an option 

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