No option for hardware acceleration on linux

[iggdraisil]

I use zoom desktop client (version 6.0.2)  on my Manjaro linux (my desktop environment is KDE Plasma 6.0.4 under Wayland) machine for work and lack of hardware acceleration is simply appalling. I have Dell XPS 9520 laptop with Intel Xe Graphics GPU, and without dedicated GPU. I have hardware acceleration set up, because Firefox is using it just fine. Moreover I don't even have option to enable it in "advanced video setting". I tried to set enablegpucomputeutilization=true in ~/.config/zoomus.conf only to have it returned back to false after zoom startup. Please, fix this ASAP, as using zoom without hardware acceleration is horrible experience.

[-JR-]

Same here - is there any reason why hw acceleration is not supported using Linux?

[RaphaelRcc]

Plus 1. It's appalling, Zoom uses _so_ much CPU.

My setup is Thinkpad P14s with an AMD stack including onboard graphics, and Manjaro. The hardware acceleration options mentioned on https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066515 don't even show up!

[jzamit]

Same issue here, latest version Version 6.3.5 (6065). Amd Ryzen 7 , 32GB RAM, MSI 1050 TI graphics, SSD disk, and Zoom crash and freezes. 

This is unusable.

[MGSR]

Hello @jzamit,

Welcome to the Zoom Community! We're glad to have you here.

Kindly do a clean uninstall and reinstall the Zoom app.

Please let us know if this helps or if you need further assistance.