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Zoom AI Companion2023-01-19 01:26 PM
I'm trying to stream a meeting using a custom streaming service.
--> I first went into my account settings and turned on live-streaming (and checked the box to allow for Custom Live Streaming Service)
--> After that I tried to do the following (As per the support links) but step #5 doesn't exist.
Follow the sections below to set up custom live-streaming for a meeting or webinar:
2023-08-16 03:28 AM
Hi! Did you find out what is was? I have that problem rigth now! Thanks
2023-09-08 07:25 AM
I have the same as well. This is supposed to be at the bottom of the page like this.
All the settings are ok.
2023-11-13 09:23 AM
I have the exact same issue.
2023-12-13 11:13 AM
Same issue for me too. Have they removed this option?
Anyone found a solution for this?
2023-12-30 05:39 AM
Same - How can we enable this?
2024-06-01 07:39 AM
Could you share how you manage to find "configure custom streaming service" please? this would be helpful
2024-07-07 07:30 PM
I followed the instructions to set up custom live streaming to the letter, and then followed the instructions to create a meeting and enable custom streaming, and when I click "save" and am taken to the next screen THERE IS NO TAB FOR LIVE STREAMING...And, in my desktop app, I've added Live Streaming, and when I click Facebook, it's telling me I cannot stream to this platform and to check my settings, OF WHICH ALL ARE CHECKED. Eff you Zoom and Facebook. This shouldn't be so hard.
2024-07-12 04:32 AM
Zoom. I've wasted 3 hours following your instructions precisely. Step 6: Configure Custom Streaming Service does not appear.
2024-07-12 05:27 AM
I feel so seen.i wish it was by Zoom 😞
2024-07-12 05:29 AM
The problem is that the only people monitoring this are us poor suckers who can’t find a solution. No Zoom support. This is “customer service” in the 21st century I guess.
2024-07-12 07:32 AM - edited 2024-07-13 07:42 AM
Hello,
You have to configure this setting in 2 places.
In the Admin Account section;
and in your Personal settings section
Then you will see this in the meeting tools
Which will spawn this browser page to enter the settings;
<Picture removed>
Regards
If my reply helped, don't forget to click the accept as solution button!
2024-07-12 09:03 AM
O. M. GGGGGGGGGGG that worked!!! Whyyyyyyy is this not included in the instructions from Zoom??? So many hours wasted and ultimately I had to ditch it and sign up for StreamYard to do what I needed to do. THANK YOU THANK YOU THANK YOU!!!!!!!
2024-07-12 09:06 AM
O. M. GGGGGGGGGG this worked! THANK YOU THANK YOU THANK YOU!! Would've been nice if Zoom had included these instructions so I didn't waste 5 hours trying to figure it out and ultimately sign up for StreamYard to do what I needed to do. I'm so grateful, thank you! Not sure how I accept this as the solution though??