New "Unmute" and "Mute" announcement

[eradhakrishnan]

Does anyone have any idea as to why starting this week Zoom is telling you (in a very loud voice) that you are "muted" "unmuted"? I can't find a way to stop it from telling me. 

[RN]

Hi @eradhakrishnan, interesting, I am unaware of that feature. Do you have screen-reading software that may be outputting that to you? I haven't tested this, that's why I'm interested! 🤔

[rwarren]

Can that message (the audio of it) be customized?  We have a noticeable percentage of folks connecting by telephone only, and when they hear "You are muted, you can unmute by pressing *6..." or similar, a few think this is an invitation to unmute.  it's getting worse recently, we had to mute one person 12 times during one church service.

[Bort]

Unfortunately, the audio messages participants hear when they've connected their audio by dial-in is not customizable, as it is generic audio for all customers that call in. 

[mrahayuputri]

I also have a problem and feel disturbed by the zoom pop-up box which saying You are muted

the window keeps coming each time I close it. This is honestly disturbing while we're in a zoom meeting because it keeps popping out and we have to close the window multiple times while telling me that I was muted when I am mute myself. I realize this happens after I do some updates on the zoom apps. Please help me figure this out, thank you.

[SoheilH]

I think it is your microphone (headphone), change it to use your system or any other microphone source you have on zoom app.

[ssalar]

any way to turn off those announcements ? "you are muted" , "you are unmuted" . these are disturbing.

[Kerton]

Check your Logitech, Plantronics, or other headset provider. Especially if they have a software package that runs on your PC.

In my case, the notifications suddenly started, occurred whenever I hit the Zoom mute button, but were actually coming from my Logitech Zone headset software.

[anonymanemony]

Thanks! This actually solved my problem!

[zoomuser2752987]

Same. Started after zoom restarted. Not my headset as it doesn't happen in other virtual meeting software. Also checked all of my mac accessibility settings

[mranderson]

I'm using a Jabra headset and noticed that behaviour only when connecting to Zoom using that device.

Here is how I solved that mute/unmute announcement:

1. Go to Settings > Audio

2. Uncheck the option "Sync buttons on headset"

I did that on macOS but it must be the same for other OS

Hope that helps you too.

[zoomuser2752987]

ty!

[zoomuser2752987]

Ty!