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Nate Email Account Reorganization Email is not received.

hhha
Newcomer
Newcomer

Nate Email Account Reorganization Email is not received.
I have tried to send e-mails many times, but I have not received any e-mails from Nate e-mails.
As a result of the inquiry with Nate, it is said that the email itself has not been sent from Zoom. Please help me to send it to Nate mail so that I can reset my password email.

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

@hhha 

 

Please ensure that you are checking junk/spam folders are your mail servers maybe tagging the email from zoom as spam, the other solution I could suggest is that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new, so they can manually add the user. 

 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

Junkmail and Block, Spam Not
The mail itself is not receiving *********** mail.
As a result of the mail company's reply, the zoom company said that the mail itself was not sent.
I was wondering if you could manually send me
I'm inquiring about joining a new ID because I can't reset my password.