Missing recording

[Alex84]

Joined a Zoom meeting and was made a host.  I recorded the meeting to the cloud but it's not showing up in my cloud recordings.  The person who setup he meeting says he hasn't got it.  Can anyone give me a clue as to where the recording might be?

[khonaas]

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@Alex84 wrote:

Joined a Zoom meeting and was made a host.  I recorded the meeting to the cloud but it's not showing up in my cloud recordings.  The person who setup he meeting says he hasn't got it.  Can anyone give me a clue as to where the recording might be?

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First, the recording may still be associated with the original meeting scheduler’s account, even if you were the host when recording. In such cases, ask the person who set up the meeting to check their Zoom cloud recordings.

Additionally, verify that the recording was actually initiated during the session by reviewing the meeting’s usage reports in the Zoom web portal.

Sometimes, Zoom takes time to process and upload cloud recordings, so waiting a little while and checking again might help.